We are so confident that our wellness technology will change your life for the better that you can try it for 30 days without any risk. If you don't fall in love with our technology, you can return it to Koanna for a full refund.

Email us at: support@koanna.com and we'll let you know how to return the product.

The 30-day trial period begins the day you receive your package.

Orders are processed and dispatched within 24 hours from our European distribution centres.

Expected delivery times are as follows:
1-2 Days: Germany, Netherlands, Belgium, Luxembourg.
2-3 Days: France, UK, Austria, Switzerland, Czech, Denmark, Slovenia.
3-4 days: Sweden, Spain, Italy, Ireland, Croatia.
4-5 days: Portugal, Latvia, Finland et al.5-10 days: Iceland.
7-10 days: USA.

Note: delivery times are based on working days (Mon-Fri).

Send Costs:
Netherlands, Germany, Belgium, UK: €3,99 (free from €43)
France, Italy, Luxembourg: €4,99 (free from 43€)
Ireland €4,99 (free from €70)
Switzerland: CHF 7,99 (free from CHF 63)
Other country costs are provided at checkout.

Pay in 3: Available for Netherlands, France, Ireland, Italy, Portugal, Spain, Greece, Austria and Germany.

Pay Now: Available for Germany, Austria, Finland, Netherlands, France, Ireland, Italy, Portugal, Spain and Greece.

Pay Later: Available for Belgium, Finland, Germany, Austria, Netherlands, France, Ireland, Italy, Portugal, Spain and Greece.

Financing: Available for Germany and Austria.

The Koanna team can be contacted by email: support@koanna.com.

If your question is not covered in the FAQ please let us know. We will be happy to help further.

All Koanna® Wellness Technology comes with a 12 month warranty.